Feature Overview

Everything you need to run the night

Backline unifies door, VIP, talent advancing, and show control on one timeline so every crew shares context, audit trails, and venue-grade reliability.

Guest Lists

Check-ins that keep up with the line.

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Coming soon

Table Service

One ledger for every table.

Advancing

One board for every artist.

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Show Control

Command every room.

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Door-ready

Check-ins that keep up with the line.

Live lists, shared counts, and undoable actions keep hosts, promoters, and security on the same numbers. Every check-in broadcasts to every device in seconds.

Door Mode

  • Live arrival counters by tier and entrance.
  • Bulk actions for large crews or performers.
  • Automatic audit trail for every check-in, edit, and undo.
  • Resolve capacity disputes instantly with verified counts shared across hosts and security.

Promoter HQ

  • Quota dashboards with pass-along tracking.
  • Duplicate prevention and AI-assisted cleanup.
  • SMS and email confirmations with attendance status.
  • End-of-night reconciliations that prove attribution without inflated or duplicate names.
guest-lists.tsx
Tiered lists & quotas

Segment AAA, VIP, GA, press, and crew with caps, notes, and attribution intact.

Instant search & scan

Type-ahead search, QR/barcode scanning, and tactile feedback tuned for dark environments.

Invite links & RSVPs

Send RSVP links with comp limits, expirations, and promoter tracking baked in.

Revenue Engine

One ledger for every table.

Designed for teams that run 10–200 tables a night and can’t afford chaos. Hosts, servers, and security finally share the same ledger while Pricing Manager raises mins without micromanagement.

Hold → Deposit → Seat

  • Auto-release expired holds with instant host push + SMS alerts.
  • One tap to convert deposits, assign hosts, swap sections, or comp bottles.
  • Door, host, and security devices see the same floor map in real time so nobody double-seats.

Pricing Manager

  • Demand and scarcity inputs recommend mins with guardrails.
  • Bulk apply strategies, overrides, and sunrise/doors playbooks.
  • Flash-offer automations keep inventory moving while protecting top spenders.
table-service.tsx
Inventory & floor maps

Mirror venue templates or build per-event layouts with live status colors and timers.

Unified ledger

Capture deposits, pre-auths, comps, and adjustments with audit-ready tracking for every promise.

Self-serve booking

Tokenized links let guests reserve, pay, and receive arrival QR codes without touching a spreadsheet.

Production Cloud

One board for every artist.

Track every artist slot across requested, confirmed, advanced, on-site, and settled stages with live tasks, files, and approvals.

Advance every department

  • Assign ops owners with due dates and backstage contact cards.
  • Sync task completion to Command dashboards instantly.
  • Live editing that prevents double work.
  • One advancing board kills spreadsheet conflicts between production, talent, and security.

Hospitality + guest flow

  • Issue artist guest lists tied to the same slot.
  • Track arrivals, meals, and incident notes per artist.
  • Generate settlement packets with receipts and files attached.
  • Never miss meals, towels, or bus stock thanks to tracked hospitality counts.
advancing.tsx
Kanban across statuses

Drag slots between requested, confirmed, advanced, on-site, and settled to broadcast state instantly.

Structured riders

Tech, hospitality, and travel requirements live next to contact info, guest quotas, and documents.

AI assist

Ingest emailed riders or PDFs to pre-fill tasks, hospitality counts, and backline needs automatically.

Control Room

Command every room.

Coordinate lighting, sound, and stage managers with a timeline that mirrors the actual night. Every cue, sweep, and incident rolls up into Command tiles.

Show caller cockpit

  • Lock cues, skip segments, or extend sets with guardrails.
  • Sync notifications to stage tablets and comms systems.
  • Replay the entire night with timestamps for debriefs.
  • Kill missed handoffs with one command center that clarifies who calls the next move.

Safety & compliance

  • Escalate incidents with auto-generated reports.
  • Track crowd density and evacuation readiness.
  • Attach photos or audio snippets for after-action reviews.
  • Every incident is logged for insurance so there’s no he-said/she-said later.
show-control.tsx
Now/Next timeline

Color coded segments with audio, lighting, and experiential cues for every room.

Incident logging

Tap-to-log issues with escalation paths that ping the right lead and log outcomes.

Ops HUD

Capacity, table revenue, artist status, and weather alerts live in one minimalist dashboard.

Live Architecture

Every crew reads
the same night.

Backline broadcasts changes across door, VIP, production, and command within seconds so every active device works from the same state.

Real-time broadcast

Check-ins, comps, holds, cues, and rider updates propagate across active views.

Operational guardrails

Undoable actions and timestamps make high-pressure edits reversible and reviewable.

Controlled sessions

Device approvals, session revocation, and audit logs keep access controlled.

live_state.ts
STATUSCONNECTED
OPEN_SESSIONS0
LAST_BROADCASTJust now
mutation guest.checkIn(id: "g_123")
success committed with audit entry
broadcasting... door, VIP, production, command

Ready to upgrade your night?

We import your history, rebuild tables, and train crews in under two weeks.