The operations platform for nightlife and live events

Backline books the talent, runs the door, and shows you what the night cleared.

In pilotTable Service

One event, from the offer to the settlement. The rider, the door list, and the bar sales land on the same event as the deal, so nobody retypes it.

Why Backline

  • Built for the door

    Dark rooms, loud lines, and no signal. The iPhone app keeps scanning and checking people in when the connection drops.

  • One event, every team

    Booking, the door, the stage, and the bar work from the same event, and each person sees only their part of it.

  • Numbers you can trust

    Tickets come from your providers, bar sales from Square, and fees from the deal. Nobody keys them in by hand.

Door
and guest lists

Your guest list and every ticket you sold, on one list, behind one search. One phone scans all of it, so the line moves at one speed instead of four. Nobody stands at the door with three apps open.

See Door

Features

One scanner for every provider

Whatever a provider printed on the ticket, the phone reads it. Every scan tells the door person what happened in plain words: in, already in, refunded, canceled, transferred, or not one of ours.

Guests and tickets in one search

Type a name and find the guest. Point the camera and find the ticket. Same list, same capacity count, whichever phone is working the door.

Partial parties, plus-ones, comps, undo

A party of four can arrive two now and two later. Plus-ones get their own line, comps are marked per guest, and a mistaken check-in is undone in a tap without losing the record.

The door works without signal

Signal dies at the door? The iPhone app keeps scanning and checking people in. When it reconnects, everything catches up on its own. Nothing to set up before doors.

Booking
and advancing

Hold the date, send the offer, and let the artist accept from the link. A confirmed deal becomes their advancing page, set time already filled in.

See Booking

Features

Dates and holds

Every deal starts with a date. Holds sit on a venue and a date at first, second, or third priority, so you always know who is ahead of you. Challenge a hold and the person holding it gets a deadline to confirm or release. Holds expire on their own instead of sitting in someone's inbox.

Offers the artist can answer

Send the offer by email with a link and an expiry date. The artist or agent accepts, declines, or asks for changes with a note, no account needed. Send a revised offer and only the latest one can be answered. The whole thing turns into a PDF when the agency wants paper.

Deal terms, written once

Flat guarantee, straight percentage, versus, or guarantee plus a percentage over a threshold, against gross or net box office. Set the ticket scale by price level with allotment, comps, and holds. Add deductions as a flat amount, per ticket, or a percentage of gross, and choose which ones the artist sees. Internal costs never show up on their offer.

From accepted to advancing

Confirm an accepted offer and the artist is on the event with the role, set time, and length carried over. The hold on the date becomes the booking at the same time. Contracts are next: an accepted offer will become a signed agreement without retyping a term.

Show Control
and run of show

Set times by stage, with changeovers and a status for every artist. When a set moves, everyone on the event hears about it.

See Show Control

Features

Run of show by stage

Artists are grouped by stage with changeover time between them, so the schedule accounts for the swap as well as the set. Actual start and end times sit next to the planned ones, which is what you want at 2am when someone asks why the headliner went on late.

A status everyone can see

Each artist moves through not arrived, in venue, green room, soundcheck, ready, on stage, and set complete. Production, hospitality, and the stage manager all see the same status, so nobody has to get on the radio to find out whether the headliner is in the building.

Alerts on the set time

Everyone on the event gets an alert when a set time changes, and another 15 minutes before a set starts. Move a set and the alerts move with it instead of going off at the old time.

A timeline you can drag

Drag artists across stages on a timeline and it warns you as you drop. Two sets cannot quietly overlap on the same stage, and a changeover that no longer fits shows up while you are still moving things.

Analytics
and settlement

Every ticket, comp, and bar sale lands on the same event, so the numbers after the night are the numbers from the night.

See Analytics

Features

Sales over time, by provider

By day, by week, or the whole run up to the show, split by provider or as one total. If a provider's numbers are incomplete, the chart says so instead of guessing.

Who came, and who came back

Guest list against paid, first-timers against people who keep coming back. A guest who bought on two providers and came twice is still one person.

What the night cleared

Tickets and bar against what you committed and what you paid, with the margin and whether the night covered the artist fee. If a number is missing, you get told, not a made-up total.

Ask Eve

Ask Eve, the in-app analyst, to compare events or rank your best nights.

Team
and permissions

Every role is a starting point, not a box. Give each person the part of the night they work, and nothing else.

Features

A role for everyone on the night

Owner, manager, door, hospitality, stage manager, bar manager, talent buyer, and more. Each role is a starting point, and you can adjust what any one person sees.

Door staff never see revenue

Ticket revenue, artist fees, expenses, and bar sales are each their own permission. A talent buyer can see the artist fee without seeing ticket revenue. A bar manager sees the bar and nothing else.

Shared door logins

Door, hospitality, stage, and bar staff can share a login with no personal email, for the people who work three nights a month.

The app your door staff already has

iPhone and Android, with your events and the full door. Sign in with Apple, Google, or email.

FAQ

Common questions

Who is Backline for?
Venues, promoters, festivals, and event producers who run a door, book talent, and want to know how the night did.
Which ticket providers does Backline work with?
DICE, Shotgun, and Eventbrite connect directly and keep your door list current on their own. Resident Advisor tickets come in from the export file: upload it and they land on the same list.
Does Backline sell tickets?
No. Backline never sells a ticket. You keep selling on the providers you already use, and Backline pulls what they sold onto one door list next to your guest list.
Does the door work without signal?
Yes, on the iPhone app. Signal dies at the door? The phone keeps searching, scanning, and checking people in, and the counts keep moving. When it reconnects, everything catches up on its own. Nothing to set up before doors. Adding new guests waits for signal.
Is there a mobile app?
Yes, on iPhone and Android. It carries your events and the full door: search, scan, check in, undo, and add guests. Sign in with Apple, Google, or email.
Can I control what each teammate sees?
Yes. Every person gets their own permissions, and money is split into ticket revenue, artist fees, expenses, and bar sales. Door staff see arrivals, not revenue, unless you decide otherwise.
Is Table Service available?
It is in pilot with a few venues. Floor plans, table inventory, deposits, and booker history are built. Get in touch if you want to talk about your room.
Can I see it before signing up?
Yes. Request a demo and tell us about your events. We will walk you through a door, a deal, and the numbers the morning after.

Still have questions? Chat with our team

Run the night.
Starting with the next one.